Getting Around

Welcome to JFK Terminal One. Get to know the terminal before arriving to best plan your trip. JFK Terminal One has a wide array of amenities,  including shops, restaurants, bars and lounges.

Departures Level

  • An especially wide, well lit Departure Level sidewalk and roadway greets departing passengers
  • Individual airline signage is displayed at the curb front, adjacent to the passenger check-in area
  • Complimentary skycap and wheel chair services are available to all passengers
  • Arrival and Departure Levels are easily accessible via elevators, escalators and stairs
  • Natural lighting and landscaping create a friendly atmosphere

  • The spacious Departure Level security check-point is composed of seven screening lanes
  • The latest technology and procedures in passenger and baggage screening are employed
  • Explosive trace detection equipment screens passengers’ carry-on bags
  • Easy access to the Mezzanine Level food court is provided by two sets of elevators and escalators
  • The Departure Level features expansive South and West concourses
  • Cash and Carry’ duty free shopping is unique to Terminal One
  • Retail shops offer high quality merchandise including clothing, watches, jewelry and electronics
  • Currency exchange and automated teller facilities are also available

Departures Gate Area

  • The Departure Hall includes four passenger check-in islands
    - 112 Common-Use check-in positions
    - 32 dedicated ticket sales counters
    - Multi-Use Terminal Equipment (MUSE)
  • Outbound passenger bags are processed by an automated baggage system
    - Processes up to 7,200 bags per hour
    - In-line five-step baggage Security screening system
    - Two separate oversize baggage screening locations

  • The food court is located on the Mezzanine Level for the benefit of passengers and their guests
    - Enjoy ‘fast food’ or
    - A fine dining experience
  • Impressive views of the Manhattan skyline, arriving and departing aircraft and Jamaica Bay are visible
  • Large boarding gate areas include unique café style seating
  • Newsstands sell international newspapers and books for passenger convenience
  • Restaurants and bars are also located in the concourses

Arrivals Area

  • The Meeter/Greeter Hall is large and bright
  • Exclusive airline baggage service offices are located on the East side of the Hall adjacent to:
    - Common-use baggage service office
    - Baggage storage facilities
  • A concierge desk and currency exchange are located on the West side of the Hall
  • A refreshment counter and newsstand are also available

Locate your favorite shops, restaurants and lounges on the interactive map to best plan your visit to JFK Terminal One.